Village Services

Discover the services available at Ingolstadt Village and create your perfect shopping day.

Plan your visit with the interactive Chic Outlet Shopping® app and, once in the Village, enjoy free Wi-Fi and the Customer Shopping Service, which offers free storage for your luggage and purchases while you shop. For further information about the Village and the local area please contact Ingolstadt Village Tourist Information.

Find more information about the Village services here.

Free WI-FI

Free Wi-Fi is now available throughout the Village. Simply select '_Free_Village_Wi-Fi' as the wireless service and follow the onscreen instructions to connect to the internet for free.

Download our app now

Download our App

The app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Villages in Europe.
Download the free app to:
– Browse the Collection of nine Villages in Europe
– View interactive maps of each of the nine Villages and pinpoint your location once you're in the Village
– Search our Brand Directory to locate your favourite boutiques and find the latest offers

Tourist Information

Tourist Information is the first place to contact if you have any questions regarding your visit to Ingolstadt Village or any questions concerning the local area and attractions. Open Monday to Saturday from 09.00 to 20.00 you can contact the office on +49 (0)841 88 63 100 or email us at IVReception@ValueRetail.com.

Customer Shopping Services

Ingolstadt Village offers free storage for your luggage and purchases while you shop. The service is available during opening hours. For more information, contact our Customer Shopping Services staff in front of Tourist Information.

Children's Play Area

Our recently renovated, spacious play area is specially designed for our younger guests. The play area is open from Monday to Saturday from 9.00 to 20.00 and you'll find it located by Stiftl restaurant.

Dog kennels / Dog trolleys

With the exception of dogs for the disabled and visually impaired, dogs are not allowed in the Village.
We offer complimentary dog kennels to accommodate your pet for two hours while you shop. 

For more information about the dog kennels and trolleys please click here.

Contemplation Room

Take a time out from your shopping with our contemplation room. A quiet place to reflect or pray, the contemplation room is available from Monday to Saturday from 9.00 until 20.00 and is located just to the right of Tod's boutique.

Electric car charging station

You can use the electric car charging station for free, any day, any time.

For more information on the e-car charging station please click here.

Shopping Packages

Make a visit to Ingolstadt Village extra special with our selection of Shopping Packages. Combining Shopping Cards, luxury transport to and from the Village, refreshments, exclusive gifts and more, Shopping Packages offer great value for money. Treat yourself to the perfect day out.

Book your Shopping Package now