Village Services

CONTEMPLATION ROOM

Take a time out from your shopping with our contemplation room. A quiet place to reflect or pray, the contemplation room is available from Monday to Saturday from 9.00 until 20.00 and is located just to the right of Tod's boutique.

DOWNLOAD OUR APP

The new Chic Outlet Shopping® app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Chic Outlet Shopping® Villages in Europe.

Download the free app to:

• Browse the Collection of nine Chic Outlet Shopping® Villages in Europe
• View interactive maps of each of the nine Chic Outlet Shopping® Villages in Europe which will pinpoint your location once you're in the Village
• Search our Brand Directory to locate your favourite boutiques and find the latest offers

More information>>

TOURIST INFORMATION

Tourist Information is the first place to contact if you have any questions regarding your visit to Ingolstadt Village or any questions concerning the local area and attractions. Open Monday to Saturday from 09.00 to 20.00 you can contact the office on +49 (0)841 88 63 100 or email us at IVReception@ValueRetail.com.

CUSTOMER SHOPPING SERVICES

Ingolstadt Village offers free storage for your luggage and purchases while you shop. The service is available during opening hours. For more information, contact our Customer Shopping Services staff in front of Tourist Information.

DOG KENNELS / DOG TROLLEYS

With the exception of dogs for the disabled and visually impaired, dogs are not allowed in the Village. 
We offer complimentary dog kennels to accommodate your pet for two hours while you shop. 

For more information about the dog kennels and trolleys please click here.

SHOPPING PACKAGES

Make a visit to Ingolstadt Village extra special with our selection of Shopping Packages. Combining Shopping Cards, luxury transport to and from the Village, refreshments, exclusive gifts and more, Shopping Packages offer great value for money. Treat yourself to the perfect day out.

Book your Shopping Package now

Personal Stylist

Go shopping with the fashion experts. Whether you're looking for an outfit for a special occasion, or simply fancy refreshing your wardrobe, our Personal Stylist can help. Offering fashion tips and style advice, your stylist will use their in-depth knowledge of Village boutiques to help you find the perfect look.

Email IVReception@ValueRetail.com or call +49 (0)841 88 63 100 for more details.

ELECTRIC CAR CHARGING STATION

You can use the electric car charging station for free, any day, any time.

For more information on the e-car charging station please click here.

Free parking

With more than 1,800 free spaces at the Village, you don't need to worry about where to park.

Cash machines

Cash machines from the Cash Group and VR Bank Group can be used by members free of charge. 

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